What types of crowns do you provide?

We offer zirconia, e.max, PFZ, PFM, and metal crowns tailored to each patient's needs.

Do you accept digital impressions?

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What turnaround times can I expect?

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Do you provide support with shade matching?

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Are your restorations covered by compliance standards?

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Sterilization Procedure: How are new cases sterilized and processed upon arrival?

When a new case arrives, the driver places it in the designated Dirty Zone. Staff working there wear PPE, including gloves and masks, before opening all boxes and containers to take clear photos for verification. Any impressions with visible blood are rinsed under running water, then transferred to the Disinfection Section. There, items are fully immersed in disinfectant for 3–5 minutes, removed with gloves, and either rinsed or air-blown dry. Once disinfected and dry, items are placed in clean work boxes, and all case details—along with photos—are accurately entered into the system for record-keeping.

How are deliveries and shipping charges managed?

Deliveries are organised by location: Go Logistics manages most local deliveries. Within NSW (local): free for orders over $299. For regional areas, StarTrack Priority is used. Within NSW (regional): $11 + GST. All interstate orders are shipped via Australia Post Express, typically arriving within 1–2 business days.